Privacy Policy

Information that may be Gathered

We collect the following (mostly anonymous) information through Google Analytics regarding visitors to this website: IP address, information regarding which pages are accessed etc and we use this information to track user activity to enable us to improve our online services.

Where voluntarily supplied by visitors through our online contact form, we also collect personal information such as email addresses and names.  These details are securely stored on site by us and are not used for any other purposes than responding to the query raised.

Contact Details

If you choose to supply personal contact details, we will use this information to provide you only with the services or information that you have requested.

Contact data held will be used solely by C&H Windows, and will not be passed on, or transferred to, third parties, except where we request your permission to do so, or under special circumstances where we are legally required to do so.

Please note that we do need to pass on your details to FENSA to comply with their self certification under the current building regulations and the same applies to QN&W for your insurance backed guarantee.  Your details will not be retained beyond the life of the guarantee (10 years).

Your Rights

You have the right to amend your details at any time.  Please just contact us to make any changes.  We make every effort to comply with the requirements of GDPR (2018).

If your contact details change, or you wish us to remove you from our files, please get in touch by phone or email.  However, we are sometimes obligated to keep your information on file (securely stored) for periods of time (eg insurance cover for windows, accounting periods, etc).

Protection of Data

C&H Windows are committed to taking reasonable steps to protect the individual identifying information that you provide to us. Once we receive your data, we make best efforts to ensure its security on our systems.

Changes to Privacy Policy

We will make any changes to our Privacy Policy on this page.

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